Please note that we do require you to wear a face mask when entering the practice.
Update March 2022
This is an update on what is happening at the practice regarding Covid. As you are no doubt aware the practice has been operating under guidance from the Department of Health regarding treating patients during this Covid pandemic.
|Many of the rules regarding wearing of masks have been relaxed recently in general society. However, in common with most health settings, we are still maintaining many of our guidelines. This is to protect vulnerable patients within the practice, as well as our members of staff. If a member of our staff contracts Covid then it is likely that the practice will need to close. |
Therefore, we would ask that all patients attending the practice wait in their cars and notify us by telephone of their arrival. If arriving by foot, please knock and wait for a member of staff to greet you. Please do not enter the practice without being asked to do so by the receptionist. We would greatly appreciate it if you would wear a mask in the practice and follow the instructions of the Aquae Sulis team.
It is still possible to catch and spread COVID-19, even if you are fully vaccinated. If you have any of the main symptoms of COVID-19 or a positive test result, the public health advice is to stay at home and avoid contact with other people. Please advise us if this is the case so we can rearrange your appointment.
You will receive an email and text prior to your appointment, we will no longer be calling you the day before to confirm your attendance.
You will not be able to attend the practice if you have any Covid-19 symptoms or are self-isolating under the current government guidelines.
Before your appointment
It is still possible to catch and spread COVID-19, even if you are fully vaccinated. If you have any of the main symptoms of COVID-19 or a positive test result, the public health advice is to stay at home and avoid contact with other people. Please advise us if this is the case so we can rearrange your appointment. Please let us know if we need to update your medical history.
On the day of your appointment
On arrival please DO NOT enter the practice, either call us from your vehicle or knock on the door and wait for instructions. Please do not enter until instructed to do so.